3 min read

How Lily Shippen is different from other agencies.

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We care about what we do.

Our service is exceptional and nothing less than that. We listen, we take time to understand, and we are agile and responsive.  We have expanded our own team to ensure our service is seamless for each and every one of our clients, whether you are at the start of your career or a prospective employer looking to see if we can find you a super experienced part-time Private EA – we will give each and every person we come into contact with the same level of service, ensuring we can successfully deliver results, supporting our clients to hire the best talent and our candidates in their search for a new role. 

We are knowledgeable.

With a true focus on building long-term relationships, offering expertise and advice, producing whitepapers, sharing blogs and insights in our field, and offering a service beyond job seeking and hiring. 

We care.

We love what we do, and this comes through – we don’t just want to make some easy money, we want to get to know you, we want to get it right, and if it isn’t right, we keep going - decent humans with a personal touch. We want you to love what you do as much as we do! 

It’s what we do and how we do it! 

We are extremely proud to receive the Feefo 2023 Platinum Trusted Service Award for customer service, an independent seal of excellence recognising our team’s hard work in delivering first-class client and candidate experiences. 

Our reach.

From our offices in Manchester and London, we service clients and candidates across the UK and abroad. We love networking and meeting people, tapping into talent through referrals and recommendations and generally opening windows of opportunity that other recruiters won’t have access to.

Our position in the market.

Why choose Lily Shippen as your ‘go-to’ specialist agency for your HR and Business Support needs? Our team are extraordinarily talented and dedicated and works across all industry sectors. Yet, by focusing on our two specialist areas, we have an in-depth understanding of what is required from both our candidate’s and our client’s perspectives. We won’t waste your time – if we aren’t the right agency for you, we will be honest and offer suggestions on other avenues you could explore.

Our process.

Our rigorous selection process and honest approach, not just assessing skills but really delving into longer-term aspirations and personal and career development, means that hires through Lily Shippen will stay with you for longer! 

If you’re looking for a role, we will take time to understand exactly what you do and we absolutely won’t waste your time by calling you about roles that are at completely the wrong level for you. We aim to find you the role which is right for you.

We do things properly.

Investment in technology and systems to ensure our internal processes aren’t clunky and time-consuming and that we are able to use our time effectively, work creatively and smartly without cumbersome and time-consuming processes. This, in turn, makes the process easier for our clients and candidates. 

Accountability and taking ownership.

We are proud to be an environmentally sustainable business, working from our fabulous Uncommon office in London Liverpool Street, which has recently been awarded B Corp Status. 

We strive to work smartly to minimise our impact on our environment, and we also partner with Charitable initiatives, both individually as a team and as a business, to truly make a difference in our wider community. 

Lily Shippen is a great place to work.

Culturally, Lily Shippen is a great place to work – I am not just saying that, it really is!
From having a mentor who is always on hand to mull things over with to It’s cohesive, collaborative team where supportive leaders encourage open discussion and a positive environment where our contribution and hard work is recognised, appreciated and rewarded. Personal and career development is encouraged and supported through a comprehensive, tailored training and development programme. Work-life balance is encouraged and supported in practical ways.

Our team's commitment to communication and collaboration has not only helped us achieve great things professionally but has also strengthened our team culture and fostered a sense of community and belonging.

So, in a nutshell, Lily Shippen IS different, and our commitment to delivering the highest quality of service is second to none.

It is what we do and how we do it that matters.