--- title: The value of enabling growth for everyone. description: Learn how the journey of a Business Manager in the Public Sector highlights the crucial role of business support teams, including apprentices, administrators, and seasoned Executive Assistants (EAs), in fostering communication excellence. Discover insights on cultivating a strong support network to enhance communication within the sector. image: https://blog.lilyshippen.com/hubfs/London%20Luton%20Team%20Headshot.jpg --- - [VACANCIES](https://lilyshippen.co.uk/our-roles) [0161 711 0767](tel:0161%20711%200767) [020 3011 5283](tel:0161%20711%200767) [![Lily_Primary_cream](https://blog.lilyshippen.com/hs-fs/hubfs/Lily_Primary_cream.png?width=8000&height=1702&name=Lily_Primary_cream.png) ![Lily_Primary_cream](https://blog.lilyshippen.com/hs-fs/hubfs/Lily_Primary_cream.png?width=4500&height=957&name=Lily_Primary_cream.png)](https://www.lilyshippen.co.uk) - [Home](https://lilyshippen.co.uk) - Looking For a Job - [Private PAs](https://lilyshippen.co.uk/private-pa-jobs) - [Business Support](https://lilyshippen.co.uk/looking-for-a-business-support-job-manchester-london) - [Human Resources](https://lilyshippen.co.uk/looking-for-a-human-resources-job) - Looking To Hire - [Executive Assistants](https://lilyshippen.co.uk/looking-to-hire-executive-assistant) - [Personal Assistants](https://lilyshippen.co.uk/looking-to-hire-personal-assistant) - [Chiefs of Staff](https://lilyshippen.co.uk/looking-to-hire-chief-of-staff) - [Private PAs](https://lilyshippen.co.uk/looking-to-hire-private-pa) - [Business Support](https://lilyshippen.co.uk/looking-to-hire-executive-or-business-support-staff) - [Human Resources](https://lilyshippen.co.uk/looking-to-hire-human-resources-staff) - [Resources](https://lilyshippen.co.uk/resources) - [Job Descriptions](https://lilyshippen.co.uk/www.lilyshippen.co.uk/job-description-templates) - [LS Mentoring Programme](https://info.lilyshippen.co.uk/free-ea-pa-mentoring-programme-led-by-executive-professionals) - Recruitment Guides - [CoS Recruitment Guide](https://lilyshippen.co.uk/chief-of-staff-recruitment-london-manchester-birmingham-uk-guide) - [EA Recruitment Guide](https://lilyshippen.co.uk/lilyshippen.co.uk/executive-assistant-recruitment) - [PA Recruitment Guide](https://lilyshippen.co.uk/pa-recruitment-agency-hire-personal-assistants-uk) - [Reports & Whitepapers](https://lilyshippen.co.uk/resources) - [Salary Survey](https://info.lilyshippen.co.uk/salary-survey) - About Us - [About Us](https://lilyshippen.co.uk/about-us) - [Reviews](https://www.feefo.com/en-GB/reviews/lily-shippen) - [News & Blog](https://blog.lilyshippen.com/blog) - [Contact Us](https://lilyshippen.co.uk/contact-us) ##### [**EXECUTIVE SUPPORT**](https://lilyshippen.co.uk/looking-to-hire-executive-or-business-support-staff) - [Personal Assistants](https://lilyshippen.co.uk/personal-assistant-jobs) - [Executive Assistants](https://lilyshippen.co.uk/executive-assistant-jobs) - [Chiefs of Staff](https://lilyshippen.co.uk/chief-of-staff-jobs) ##### [**PRIVATE**](https://lilyshippen.co.uk/looking-to-hire-private-pa) - [Private PAs](https://lilyshippen.co.uk/private-pa-jobs) ##### [**OFFICE SUPPORT**](https://lilyshippen.co.uk/looking-to-hire-executive-or-business-support-staff) - [Business Support](https://lilyshippen.co.uk/looking-for-a-business-support-job-manchester-london) - [Receptionists](https://lilyshippen.co.uk/receptionist-jobs) - [Temporary Recruitment](https://lilyshippen.co.uk/looking-to-hire-temporary-recruitment) - [Office Managers](https://lilyshippen.co.uk/office-manager-jobs) ##### [**HUMAN RESOURCES**](https://lilyshippen.co.uk/looking-to-hire-human-resources-staff) - [HR](https://lilyshippen.co.uk/looking-for-a-human-resources-job) ##### [**EXECUTIVE SUPPORT**](https://lilyshippen.co.uk/looking-to-hire-executive-or-business-support-staff) - [Personal Assistants](https://lilyshippen.co.uk/looking-to-hire-personal-assistant) - [Executive Assistants](https://lilyshippen.co.uk/looking-to-hire-executive-assistant) - [Chiefs of Staff](https://lilyshippen.co.uk/looking-to-hire-chief-of-staff) ##### [**PRIVATE**](https://lilyshippen.co.uk/looking-to-hire-private-pa) - [Private PAs](https://lilyshippen.co.uk/looking-to-hire-private-pa) ##### [**OFFICE SUPPORT**](https://lilyshippen.co.uk/looking-to-hire-executive-or-business-support-staff) - [Business Support](https://lilyshippen.co.uk/looking-to-hire-executive-or-business-support-staff) - [Receptionists](https://lilyshippen.co.uk/looking-to-hire-receptionist) - [Temporary Recruitment](https://lilyshippen.co.uk/looking-to-hire-temporary-recruitment) - [Office Managers](https://lilyshippen.co.uk/looking-to-hire-office-manager) ##### [**HUMAN RESOURCES**](https://lilyshippen.co.uk/looking-to-hire-human-resources-staff) - [HR](https://lilyshippen.co.uk/looking-to-hire-human-resources-staff) ##### **[WHITEPAPERS & GUIDES](https://lilyshippen.co.uk/resources)** - [When is the Right Time to Hire an EA?](https://info.lilyshippen.co.uk/when-is-the-right-time-to-hire-an-executive-assistant) - [How to Hire a Personal Assistant](https://info.lilyshippen.co.uk/hire-a-pa) - [The Evolving Role of the Executive Assistant](https://info.lilyshippen.co.uk/evolving-executive-assistant) - [Will AI replace the role of an Executive Assistant?](https://info.lilyshippen.co.uk/will-ai-replace-the-role-of-an-executive-assistant) ##### **[JOB DESCRIPTIONS](https://lilyshippen.co.uk/www.lilyshippen.co.uk/job-description-templates)** - [Personal Assistant Job Description](https://lilyshippen.co.uk/personal-assistant-job-description) - [Executive Assistant Job Description](https://lilyshippen.co.uk/executive-assistant-job-description-template) - [Chief of Staff Job Description](https://lilyshippen.co.uk/chief-of-staff-job-description-template) - [Receptionist Job Description](https://lilyshippen.co.uk/www.lilyshippen.co.uk/receptionist-job-description-template) - [LS Free EA/PA Mentoring Programme](https://info.lilyshippen.co.uk/free-ea-pa-mentoring-programme-led-by-executive-professionals) - [Salary Survey](https://info.lilyshippen.co.uk/salary-survey) ###### 2 min read # The value of enabling growth for everyone. By: [Jackie Little](https://blog.lilyshippen.com/blog/author/jackie-little) on Jun 13, 2024 12:07:00 PM [Personal Assistant](https://blog.lilyshippen.com/blog/tag/personal-assistant) [Executive Assistant](https://blog.lilyshippen.com/blog/tag/executive-assistant) [Careers](https://blog.lilyshippen.com/blog/tag/careers) [Training and Development](https://blog.lilyshippen.com/blog/tag/training-and-development) [Company Culture](https://blog.lilyshippen.com/blog/tag/company-culture) [Spotlight On](https://blog.lilyshippen.com/blog/tag/spotlight-on) [Guest blog](https://blog.lilyshippen.com/blog/tag/guest-blog) [Business Support](https://blog.lilyshippen.com/blog/tag/business-support) [Diversity and Inclusion](https://blog.lilyshippen.com/blog/tag/diversity-and-inclusion) ![Featured Image](https://blog.lilyshippen.com/hubfs/London%20Luton%20Team%20Headshot.jpg) As a Business Manager in the Public Sector, my evolution from an Executive Assistant (EA) to a leadership role has underscored the vital role business support plays in communication. This blog explores the importance of cultivating a strong business support team, comprising apprentices, administrators, and seasoned EA professionals, and how their collective efforts (specifically) enhance communication excellence within our sector. **Nurturing Talent: Fostering Development within the Team** From beginning my career in the business support profession (at 34) to assuming managerial responsibilities, I have observed the growth opportunities inherent in business support roles. Each member of my business support team, whether starting their career or experienced in their role, brings unique strengths and perspectives, and I believe that as a leader, nurturing their talent and fostering professional development are paramount. Mentorship, training programmes, and a culture of continuous learning are essential in empowering each team member to maximise their potential. **The Foundation of Public Sector Communication: Collaborative Teamwork** Effective communication is fundamental to transparency and citizen engagement in the Public Sector. Our business support team serves as the foundation of our communication strategies, working cohesively to ensure seamless coordination and execution. Whether it be scheduling meetings and managing digital platforms to drafting reports and liaising with stakeholders, each team member plays a pivotal role in upholding our commitment to excellence, regardless of role and/or the point they are at in their career. **Empowering Growth at Every Level** Central to our team ethos is the belief in facilitating growth at all career stages. For apprentices and administrators, each task presents an opportunity for skill development and career advancement. Encouraging autonomy, providing constructive feedback, and offering avenues for progression are essential elements of our supportive environment. Similarly, for seasoned EA professionals, the journey continues through mentorship and leadership opportunities. Embracing innovation, adapting to evolving technologies, and sharing expertise with colleagues are vital for maintaining agility and driving continual improvement within the team. **Championing Excellence through Team Collaboration** At the heart of our success lies collaboration and teamwork. Each member of our business support team brings a unique set of skills and experiences, which, when combined, drive innovation and positive outcomes. I believe that by fostering open communication, acknowledging achievements, and recognising individual contributions, we cultivate a culture of excellence and mutual respect which benefits everyone. **Conclusion: The Strength of a Unified Business Support Team** In conclusion, developing a robust business support team is essential for achieving communication excellence and meeting organisational objectives in the Public Sector. But more importantly, by nurturing talent, fostering growth at every level, and promoting a culture of collaboration, we empower our team members to thrive and make significant contributions. As a Business Manager, I am proud to lead a team that embodies these values, and I am committed to our collective journey of growth and success, as we all should be, regardless of job title and/or position. Growth is for everyone. - [Tweet](https://twitter.com/share) #### Related Posts ### [Even Executive Assistants Need Their Village A Couple lines About Me](https://blog.lilyshippen.com/blog/even-executive-assistants-need-their-village) ### [Where confidentiality and discretion are at the core of the profession, how can we overcome the solitary nature of the EA role? As Executive Assistants, we are often the invisible force driving the efficiency and success of our...](https://blog.lilyshippen.com/blog/solitaryrole) ### [How to Retain a Receptionist: Key Strategies for Success In any organisation, the receptionist plays a pivotal role as the first point of contact for...](https://blog.lilyshippen.com/blog/retain-receptionist-talent) ##### Quick Links Quick Links - [Home](https://lilyshippen.co.uk) - [About Us](https://lilyshippen.co.uk/about-us) - [Resources](https://lilyshippen.co.uk/resources) - [Contact Us](https://lilyshippen.co.uk/contact-us) - [Blog](https://blog.lilyshippen.com/blog) ##### Looking for a job Looking for a job - [Vacancies](https://lilyshippen.co.uk/our-roles) - HR Jobs London - HR Jobs Manchester - [Personal Assistant Jobs](https://lilyshippen.co.uk/personal-assistant-jobs) - [Executive Assistant Jobs](https://lilyshippen.co.uk/executive-assistant-jobs) - [Secretarial Jobs](https://lilyshippen.co.uk/secretarial-jobs) - [Chief of Staff Jobs](https://lilyshippen.co.uk/chief-of-staff-jobs) - [Office Manager Jobs](https://lilyshippen.co.uk/office-manager-jobs) - [Receptionist Jobs](https://lilyshippen.co.uk/receptionist-jobs) ##### Looking to hire Looking to hire - [SUBMIT ENQUIRY](https://lilyshippen.co.uk/contact-us-looking-to-recruit) - [Hire a Personal Assistant](https://lilyshippen.co.uk/looking-to-hire-personal-assistant) - [Hire an Executive Assistant](https://lilyshippen.co.uk/looking-to-hire-executive-assistant) - [Hire for HR](https://lilyshippen.co.uk/looking-to-hire-human-resources-staff) - [Hire a Receptionist](https://lilyshippen.co.uk/looking-to-hire-receptionist) - [Hire a Private PA](https://lilyshippen.co.uk/looking-to-hire-private-pa) - [Hire Secretarial Staff](https://lilyshippen.co.uk/looking-to-recruit/secretarial-recruitment-agencies-manchester) - [Hire an Office Manager](https://lilyshippen.co.uk/looking-to-hire-office-manager) - [Hire a Chief of Staff](https://lilyshippen.co.uk/looking-to-hire-chief-of-staff) ##### Locations Locations - London - Manchester - Remote - Cheshire - Leeds - Birmingham [![LS_Primary_cream](https://blog.lilyshippen.com/hubfs/LS_Primary_cream.png)](https://www.lilyshippen.co.uk) - [Legal Stuff](https://lilyshippen.co.uk/legal-stuff) - [Privacy Policy](https://lilyshippen.co.uk/privacy-policy/) Copyright © 2023 Lily Shippen Ltd ![Feefo_2022-1](https://blog.lilyshippen.com/hs-fs/hubfs/Feefo_2022-1.png?width=1243&height=1245&name=Feefo_2022-1.png) ![ptrustedserviceawardwhiteout](https://blog.lilyshippen.com/hs-fs/hubfs/ptrustedserviceawardwhiteout.png?width=1920&height=1920&name=ptrustedserviceawardwhiteout.png) ![Gold Trusted Service Award 2025 - Whiteout - 1x1](https://blog.lilyshippen.com/hs-fs/hubfs/Gold%20Trusted%20Service%20Award%202025%20-%20Whiteout%20-%201x1.png?width=1920&height=1920&name=Gold%20Trusted%20Service%20Award%202025%20-%20Whiteout%20-%201x1.png) ![EIDA Membership Logo White on Coral .jpg.png](https://blog.lilyshippen.com/hs-fs/hubfs/EIDA%20Membership%20Logo%20White%20on%20Coral%20.jpg.png.jpg?width=2000&name=EIDA%20Membership%20Logo%20White%20on%20Coral%20.jpg.png.jpg) ![dc_badge1](https://blog.lilyshippen.com/hs-fs/hubfs/dc_badge1.png?width=500&height=241&name=dc_badge1.png) ![Employee Wellness Awards Logo 2024 pdf](https://blog.lilyshippen.com/hs-fs/hubfs/Employee%20Wellness%20Awards%20Logo%202024%20pdf.jpg?width=2000&name=Employee%20Wellness%20Awards%20Logo%202024%20pdf.jpg)