As a Business Manager in the Public Sector, my evolution from an Executive Assistant (EA) to a leadership role has underscored the vital role business support plays in communication.
This blog explores the importance of cultivating a strong business support team, comprising apprentices, administrators, and seasoned EA professionals, and how their collective efforts (specifically) enhance communication excellence within our sector.
Nurturing Talent: Fostering Development within the Team
From beginning my career in the business support profession (at 34) to assuming managerial responsibilities, I have observed the growth opportunities inherent in business support roles.
Each member of my business support team, whether starting their career or experienced in their role, brings unique strengths and perspectives, and I believe that as a leader, nurturing their talent and fostering professional development are paramount.
Mentorship, training programmes, and a culture of continuous learning are essential in empowering each team member to maximise their potential.
The Foundation of Public Sector Communication: Collaborative Teamwork
Effective communication is fundamental to transparency and citizen engagement in the Public Sector.
Our business support team serves as the foundation of our communication strategies, working cohesively to ensure seamless coordination and execution. Whether it be scheduling meetings and managing digital platforms to drafting reports and liaising with stakeholders, each team member plays a pivotal role in upholding our commitment to excellence, regardless of role and/or the point they are at in their career.
Empowering Growth at Every Level
Central to our team ethos is the belief in facilitating growth at all career stages. For apprentices and administrators, each task presents an opportunity for skill development and career advancement. Encouraging autonomy, providing constructive feedback, and offering avenues for progression are essential elements of our supportive environment.
Similarly, for seasoned EA professionals, the journey continues through mentorship and leadership opportunities. Embracing innovation, adapting to evolving technologies, and sharing expertise with colleagues are vital for maintaining agility and driving continual improvement within the team.
Championing Excellence through Team Collaboration
At the heart of our success lies collaboration and teamwork.
Each member of our business support team brings a unique set of skills and experiences, which, when combined, drive innovation and positive outcomes. I believe that by fostering open communication, acknowledging achievements, and recognising individual contributions, we cultivate a culture of excellence and mutual respect which benefits everyone.
Conclusion: The Strength of a Unified Business Support Team
In conclusion, developing a robust business support team is essential for achieving communication excellence and meeting organisational objectives in the Public Sector.
But more importantly, by nurturing talent, fostering growth at every level, and promoting a culture of collaboration, we empower our team members to thrive and make significant contributions.
As a Business Manager, I am proud to lead a team that embodies these values, and I am committed to our collective journey of growth and success, as we all should be, regardless of job title and/or position.
Growth is for everyone.
