In the world of business support, Personal Assistants (PAs) and Executive Assistants (EAs) play a vital role. They are trusted partners to senior leaders, relied upon for their judgement, discretion, and ability to keep things moving. Yet despite the weight of responsibility they carry, professional development for PAs and EAs is often overlooked. That’s where mentoring comes in.
Building confidence and capability
PAs and EAs frequently work in high-pressure environments. From managing complex diaries to handling sensitive information, the demands are significant. Mentoring provides a safe space to ask questions, explore challenges, and gain perspective from someone who has walked the same path.
Mentors can help individuals recognise their strengths and build confidence. They can also provide practical guidance to help mentees grow in their roles, navigate workplace dynamics, or prepare for their next career move.
Breaking the isolation
Although PAs and EAs are often deeply embedded in the heart of a business, the nature of the role can be isolating. There are few people internally who truly understand the pressures involved. Mentoring creates a sense of connection and shared experience that can make a real difference to wellbeing and motivation.
Driving long-term development
While on-the-job learning is valuable, it’s not always enough. Mentoring complements day-to-day experience by encouraging reflection, accountability, and forward planning. It can support goal setting, identify development areas, and keep individuals focused on their broader career ambitions.
For employers, supporting mentoring isn’t just good for individuals; it’s good for business. Developing the potential of support staff increases retention, improves performance, and builds a stronger, more engaged team.
Our commitment to mentoring
At Lily Shippen, we understand the impact mentoring can have. That’s why we launched our free mentoring programme for EAs and PAs in 2024. Open to anyone placed through our agency, the programme is designed to empower assistants at all stages of their career.
This is part of our wider commitment to genuine, long-term relationships. We don’t just match candidates with roles; we invest in their success. Together with our sister company eavolve, which provides professional development for business support professionals, we’re proud to offer tailored support that goes beyond recruitment.
Supporting the future of the profession
Mentoring helps PAs and EAs reach their potential. It creates a ripple effect of confidence, capability, and ambition that benefits individuals, employers, and the profession as a whole.
To learn more about our mentoring programme or how we support business support professionals, get in touch with the Lily Shippen team today or click here.
